l. Think Before you yell at officials, blurt out a put down, or scream commands at a player, think. Consider whether what you are about to say will result in a successful confrontation one in which you get the other person to examine his or her actions, and one in which you achieve your goal without damaging the relationship. Or will your actions escalate the conflict? If the athlete's emo- tions are running high, it might not be the best time to confront. Likewise, don't let your own emotions control the situation. Sometimes taking time to calm down before confronting can make the difference between a successful and unsuccessful encounter. Also remember that confronting an athlete in front of teammates risks causing embarrassment, shame, and a resentful attitude.