Kindly note that the cargo which cleared/loaded to airlines is in good condition. The airlines is normally checked the cargo before uplift it into flight. If there is any sign of damage,the airlines will normally reject shpt.
Therefore,the cargo should not find any problem during handling in Thailand,the DMC report will be clearified that the damage was happened under airlines's care during handling to TAO. Snow/JHJ will show DMC report for us as the DMC was issued in TAO terminal so this can prove that the damage cause by airlines' handing. However,we need your assistance to issue the letter of claim to Air China at Qingdao. This was advised by CA/BKK to issue the claim at destination as it found damage at destination.
Pls assist to work with yr cnee to issue the claim letter to airlines and Snow will help to pass the claim to airlines.