Man: Hi there! Can I help you?
Thida: I hope so, yes I’ve got a problem with my tablet.
Man: OK, can l see it, please?
Thida: Yes, here it is
Man: Thanks what seems to be the probem?
Thida: Well the screen freezes every 30 minutes and it doesn’t respond to any of my finger gestures.
Man: Hmmm
Thida: And the battery doesn’t last for long I have to recharge it every night and only works for about three hours and then I need to recharge it again.
Man: How long have you had the tablet?
Thida: A little over a year now.
Man: And have you dropped it or got it wet at all recently?
Thida: No, well, it was in my bag last week and my fell on the floor in the mall maybe it got damaged then.
Man: Is it still under guarantee?
Thida: I don’t think it is, no.
Man: Well, I’d like to take a look at it can you leave it have overnight?
Thida: Yes I can.
Man: Ok, well, it’s forty Dollars for a full inspection After that, I can tell you what’s wrong and give you a quotation for the repair costs.
Thida: forty Dollars? Well, ok what do you think might br wrong with it?
Man: Maybe something came loose when it hit the floor But I won’t know for sure until I have a look.
Thida: Ok, so when should I come back?
Man: About 3pm tomorrow.
Thida: Fine, see you then.