• Design a framework for the entire IT demand management process.
• Develop a methodology for strategic IT demand management.
Acknowledgements
We would like to acknowledge the following professional organizations for supporting, contributing to and disseminating the survey for the exploratory study of strategic IT demand management: Association for Standardization and Certification (AENOR), Spain; Ancash Department Council in Chimbote; Peruvian College of Engineers; Infonomics Letter, Australia; Managers of IBM Global Services, Spain, and Overseas Network of Peruvian Engineers (REIP), Spain.