10 July 2011
Mr.Robin Silva
Ascos International Co, Ltd.
700 Thanon Lat Pla Khao
Khet Lat Phrao
Bangkok 10230
Dear Mr. Silva:
We are sorry to hear about the problem you have had with your television. We would like to be able to make the necessary adjustments at no charge to you, but, unfortunately, the warranty is expired.
The proof of purchase you mailed to us indicates that the product was purchased on 10 January 2010 Since our warranty
is good for a period of one year from the date of purchase, it expired three months ago.
If you would like us to repair the television for you, there will be a charge of repairs $ 1,250. We will guarantee the work we do for a period of 3 Months Please check the appropriate box on the enclosed instruction card and return it to us as soon as possible.
Sincerely,
Charee Meesuksun