To familiarize new staff with new environments, rule &
regulations benefits & welfare programme
To provide knowledge and skills for selected staff
to be able to administer first aid as necessary in
emergency.
To train the Sports and F&B staff and security guard
in the sea and pool rescue, the recovery position and how
to activate EMS (Emergency Medical Service)
To refresh staff knowledge about fire prevention, fire
fighting and evacuation procedures.
To remind and practise staff of our Fire Drill Procedure
To provide basic knowledge about importance of personal
hygiene and proper grooming in hospitality industry. And to
provide guidelines on uniform standards.
To provide knowledge of our Centara Staff Performance Ethics
To provide system, procedure and mechanism to manage any complain.
To introduce the principles and skills of telephone communication and to develop your ability to provide
and excellent service for the guest.
Expand staff knowledge. Prepare them for better future