World Wide Enterprises has come to the conclusion that their threshold for minor outages within their on-premise deployment will be one hour. This timeline is based on user feedback they received from their sales team, who found that they were able to work around the issues presented by any outages they have experienced. They have asked your IT consulting firm to provide an audit of, among other things, this minor outage policy. Which of the following responses would you present to World Wide Enterprises as the best assessment of their approach?
measuing