Deliberate deception or bluffing—point out what you believe is happening Stalling—do not reveal when you plan to leave Escalating authority—clarify decision making authority Good-guy, bad-guy routine—do not make any concessions
Deliberate deception or bluffing—point out what you believe is happeningStalling—do not reveal when you plan to leaveEscalating authority—clarify decision making authorityGood-guy, bad-guy routine—do not make any concessions