2.4 Establish preventive measures before the occurrence of customer or consumer complaints. Including establishing a communication system so that customers can make complaints about products and services And to solve problems in the best way according to national or international standards in order to provide customers with a quick response2.5 Protecting and protecting the data and privacy of customers or consumers Including obtaining legal and fair information Data storage Non-disclosure of existing customer information or use for purposes other than those specified2.6 Providing necessary services for customers or consumers Such as eliminating the necessary services in the event that the customer has not paid the expenses without providing an opportunity beforehand, without determining the inappropriate price and fees Including transparent operations By providing relevant information on pricing and other costs2.7 Educate and create awareness for customers or consumers regarding matters such as product information. Information on health and safety Including hazards which may be caused by products Information about other laws and related regulations