Dear Priya / Dear Export team,
I am very sad and really don't know how to answer the customer.
Our delay is almost one month from 18-Nov to 13-Dec.
So could you please provide us the letter to inform the reason of this delaying because the government requested.
The same time customer asking to use factory forwarder instead of their own forwarder to prevent delaying of communication.
Then we can charge them the freight.
If we need to amend PO please kindly let us know.