Marketing Plan
The plan sets out the steps in the market campaign from customer identification to cus¬tomer satisfaction. In the normal course of events the entrepreneur carries the entire plan in his or her head. At start-up this presents little difficulty since the central focus is to gener¬ate sales from all sources. Yet as the venture gains momentum the process becomes more com¬plex and in need of managerial direction and control. Unfortunately, if still located in the entrepreneur's mind, there is little others can do to assist and expedite the process. This then becomes the first prerequisite of the new venturist to build a team and delegate re-sponsibilities to others who would become privy to the entrepreneurial vision.
The plan (Figure 13.2) is composed of two sections. The first is analytical and encom¬passes the planning process for the venture. It conducts what is basically an internal review of the venture, its strengths and weaknesses. It contrasts these to the external environment with its opportunities and threats.
The second section is the heart of the market plan. It begins with forecasts, identifies the specific customers the enterprise sees as important and develops a strategy, with specific programs, to attain the objectives set out earlier. The performance, its evaluation and control of the outcome, is an important sequence in the venture. The purpose is to record what the venture is accomplishing, to compare the results to planned benchmarks and to correct de¬viations or redirect the ventures marketing effort.
Marketing Plan
The plan sets out the steps in the market campaign from customer identification to cus¬tomer satisfaction. In the normal course of events the entrepreneur carries the entire plan in his or her head. At start-up this presents little difficulty since the central focus is to gener¬ate sales from all sources. Yet as the venture gains momentum the process becomes more com¬plex and in need of managerial direction and control. Unfortunately, if still located in the entrepreneur's mind, there is little others can do to assist and expedite the process. This then becomes the first prerequisite of the new venturist to build a team and delegate re-sponsibilities to others who would become privy to the entrepreneurial vision.
The plan (Figure 13.2) is composed of two sections. The first is analytical and encom¬passes the planning process for the venture. It conducts what is basically an internal review of the venture, its strengths and weaknesses. It contrasts these to the external environment with its opportunities and threats.
The second section is the heart of the market plan. It begins with forecasts, identifies the specific customers the enterprise sees as important and develops a strategy, with specific programs, to attain the objectives set out earlier. The performance, its evaluation and control of the outcome, is an important sequence in the venture. The purpose is to record what the venture is accomplishing, to compare the results to planned benchmarks and to correct de¬viations or redirect the ventures marketing effort.
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