However, Our brand is recognized for providing a valuable service to customers world-wide, we value each and every customer and we go out of our way to ensure that concerns are met and compensation is made. As such, as a gesture of goodwill we will like to assist you on this case and to minimize the loss on your side as we noticed that this is your first booking with us. Hence, kindly make a replacement booking with us on the correct room type as per your original booking details; 1 night and 1 room, and with the same hotel then advise us your new booking ID, we would then absorb 100% of the cancellation charge of this booking, which means that we will refund the full amount of this booking instead of no refund at all upon checkout of your new booking ID. Please note that, by doing this, the loss is incurred by agoda.com as the hotel will charged us 100% of this booking fees and this is the best that we could do to assist you on this matter for this time only.