To be responsible all check-ins as per property standards. To great guests with a smile and a ?wai? and to ensure that subordinates do the same. To ensure that all guests receive an efficient check-in and that the rooms are ready and that the right room category is assigned upon arrival. To follow the instructions given by the Front Office Manager and Assistant Front Office Manager in a manner that maximizes revenue and occupancy. To follow up on payment and ensure that all vouchers are on hand from in-house guests. To maintain a clean and efficient working space.