Why are action verbs important? (Refer to action verb list on page 7.)
Experience and achievement statements that begin with action verbs sound much more productive, powerful and impressive. Compare the following:
Secretary: Was responsible for typing, filing, phones and reception.
Secretary: Typed 65 wpm. Managed filing system for seven coordinators. Answered multiline phone system. Handled office reception efficiently and courteously.
Use verbs in the present tense for current positions and past tense for previous positions. For example:
Present tense: Prepare and maintain work logs and reports.
Past tense: Prepared and maintained work logs and reports.