THANK YOU FOR YOUR EXPLAINATION OF YOUR OPERATION
AS YOU EXPLAINED, WE KNOW THAT OCS BKK SEND THE PRE-ALERT AROUND 20:00.
BUT TODAY, WE RECEIVED THE LINK DATA AROUND 14:00~ 16:00 ON BKK TIME WHICH IS NOT USUAL.
AND WE WAITED FOR 3 HOURS FOR PER-ALERT AFTER WE RECEIVED THE LINK DATA BUT WE DIDN’T RECEIVED PRE-ALERT.
SO I MAILED YOU AND CALLED TO YOUR OFFICE TO CHECK THE STATUS.
AND TODAY WAS FIRST CALL TO CHECK THE PRE-ALERT.
AS YOU MIGHT KNOW, WE HAVE TO DO THE KAMS FOR EVERY INBOUD COURIER SHIPMENTS TO KOREA.
AND IF WE MIISED KAMS, THERE IS A PENALY AND IT IS AROUND USD 500 PER CWB.
SO WE MUST BE AWARE ABOUT THE SHIPMENT TO KOREA.
FROM NOW, WE WILL NOT CALL YOU TO CHECK THE PRE-ALERT AS YOU REQUESTED.
BUT PLEASE DO NOT MISS THE PRE-ALERT AND THE PRE-ALERT MUST ARRIVE TO US IN TIME(BEFORE 23:00 TIME IN KOREA)
AND IF THE PRE-ALERT DIDN’T ARRIVE TO US UNTIL 23:00 TIME IN KOREA, WE CAN NOT CALL.
AT 23:00(IN KOREA) IS DEAD LINE FOR EVERY OCS, WE ARE VERY BUSY TO DO THE KAMS.
SO PLEASE DO NOT MISS OR LATE THE PRE-ALERT. THE PENALTY CAN OCCURS.
PLEASE KINDLY UNDERSTAND OUR SITUATION,TOO
AND I ALSO HOPE WE CAN HANDLE THE OCS BKK SHIPMENT WITH NO PROBLEM.