This thesis is comprised of six cha

This thesis is comprised of six chapters. Chapter two presents a review of
relevant literature on BCM. The particular focus of this chapter is to present the
current “state of the art” regarding best practice in BCM. It uses the Business
Continuity Lifecycle as the framework around which the review takes place and
cites wider general management literature where appropriate. Chapter three
provides an account of methodological issues considered in the design and
execution of the study. In particular it examines the data required to answer the
research question; the data collection methods employed and the approach to data
analysis which was utilised. The results of this research are presented in Chapters
four and five. Finally, Chapter six includes a discussion of the results of this
research, and recommendations for building organizational resilience. The
strengths and limitations of the study are also considered and some directions for
future research are outlined.