Researches, analyzes, disseminates

Researches, analyzes, disseminates and maintains market intelligence information from a variety of third-party data sources on prospect accounts
· Uses market research information to enhance sales success with potential clients
· Qualifies prospective leads prior to account assignment
· Prepare analysis, agendas, content, materials, and follow up documentation as appropriate to assist sales teams in exploring client needs during the course of the sales process
· Processes quotes on behalf of the sales team
· Maintains and analyzes all won/lost information
· Provide support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems
· Facilitates no charge orders, processes credit memos, acts as a facilitator for return and repair issues, researches trade-in allowance and eligibility for warranties, provides information regarding order status and stock availability, orders product literature and/or provides customers with product/sales information as requested by sales team
· Works under general supervision, applies diversified procedures and standards
· Completes non-routine assignments that required a longer timeframe