77. “The assistant … does nothing t

77. “The assistant … does nothing to help” (lines 2 – 3) means that the assistant ____.
1. does not give advice to customers
2. refuses to make change for customers
3. just sits and looks at customers hopelessly
4. does not help customers pack their groceries
78. From the phrase “the queue that’s growing” (lines 3 – 4), we learn that ____.
1. a line of people are on a waiting list
2. a queue of shoppers keep on waiting
3. more and more shoppers are waiting in the line
4. rows of people are waiting one behind the other
79. The phrase “make a fuss” (line 7) means ____.
1. worry
2. argue
3. protest
4. boast
80. The phrase “bogus shoppers” (lines 8 – 9) refers to ____.
1. women hired to check service in stores
2. those who own a company called Chequers
3. Checkmates doing the shopping in big stores
4. housewives who go shopping to test out service