The pioneering studies made in the late 1970s by Everett Rogers
at Stanford on the diffusion of innovation and by Thomas Allen at MIT on
information and technology transfer were largely responsible for the current
understanding of how knowledge is produced, used and diffused within
Chapter 3 - History of Knowledge Management
organizations. This growing recognition of the importance of organizational
knowledge led to an increasing concern over how to deal with exponential
increases in the amount of available knowledge and the complexity of products
and processes. It was at this point that the computer technology, which in the
first place contributed heavily to the great abundance of information, started
to become part of the solution in a variety of ways.