Food is essential to sustain life a

Food is essential to sustain life and it is an important business component in the hospitality industry
(Kandampully, 2007). To obtain a healthy life, food safety is an essential quality. However, the quality
or free-hazards management is one of the most challenging tasks that food services encounter (Payne-
Palacio & Theis, 2012). The challenges, according to Payne-Palacio and Theis (2012) include: (1) people
ignore the reported outbreaks because it is only a fraction of the total of people who actually get sick
from food, (2) under-reported statistics due to complications in deciding food-borne illness, as symptoms
varies on different victims depending on their age, state of being pregnant, or those with compromised
immune systems, and (3) agents of food-borne illness varies e.g. water, contact with animals, or personto-
person.