Differentiated distribution
See Box 2.5 application.
A small specialty chemical company.
All products were produced at a single location.
All large customer orders (top 10% of the company’s volume), will to be shipped direct to customers from the plant.
Other small shipment sizes, were to be shipped out of two strategically located warehouse.
Saved 20% distribution costs.
Others:
Regular customer orders : regular distribution channel might be to fill orders from warehouses.
Back orders : out-of-stock, a backup distribution might be to fill orders from secondary stocking points.