Having stayed for 12 glorious nights at this wonderful oasis I can confidently say it is a truly spectacular retreat destination. The rooms are spacious, private and beautifully presented. The staff are friendly, accommodating and seamless in their care for guests. The spa treatments were devine. The food was first class and the Japanese restaurant Namu is exceptional, so much so that we ate there 6 of the 12 nights. Rob, who ensures what you eat and drink is first class, was very generous both with his approach to guest's palates and in sharing his local knowledge; he recommended some fabulous local restaurants.The General Manager, Nick is simply an outstanding host. He is professional and warm with a good sense of humour. My husband and I have travelled to a number of wonderful luxury retreats around the world but found the W Koh Samui has that extra magic which sets it apart and makes it a truly spectacular destination.