Processes of knowledge sharing are influenced by the presence and use of ICT in organizations, and
vice versa. Little is known, however, about the mutual shaping of both knowledge sharing and ICT. In
a number of studies is pointed out what role ICT potentially could have in processes of sharing
knowledge (Büchel, 2001; Huysman & De Wit. 2000). However, what its role is in the reality of
organizational processes of knowledge sharing remains to be seen. This study aims to contribute to an
understanding of the role of ICT in social processes underlying knowledge sharing in organizations,
and, hence, of its role in knowledge management.