In conducting banking affairs,
(PE1) using mobile banking would improve my performance
(PE2) using mobile banking would save my time
(PE3) I would use mobile banking anyplace
(PE4) I would find mobile banking useful
(EE1) Learning to use mobile banking is easy for me
(EE2) Becoming skillful at using mobile banking is easy for me
(EE3) Interaction with mobile banking is easy for me
(EE4) I would find mobile banking is easy to use
SI1) People who are important to me think that I should use mobile banking
(SI2) People who are familiar with me think that I should use mobile banking
(SI3) People who influence my behavior think that I should use mobile banking
(SI4) Most people surrounding with me use mobile banking
When using mobile banking,
(PC1) I believe my information is kept confidential
(PC2) I believe my transactions are secured
(PC3) I believe my privacy would not be divulged
(PC4) I believe the banking environment is safe
(PFC1) the cost of using mobile banking is higher than using other banking channels
(PFC2) the wireless link fee is expensive when using mobile banking
(PFC3) the mobile device setup to using mobile banking charges me lot of money
(PFC4) Using mobile banking services is cost burden to me
(FC1) My living environment supports me to use mobile banking
(FC2) My working environment supports me to use mobile banking
(FC3) Using mobile banking is compatible with my life
(FC4) Help is available when I get problem in using mobile banking
I could use mobile banking ….
(PSE1) if I had the built-in help guidance for assistance
(PSE2) if someone showed me how to do it
(PSE3) if I had seen someone else using it
(PSE4) if I could call someone for help
When dealing with banking affairs
(BI1) I prefer to using mobile banking
(BI2) I intend to use mobile banking
(BI3) I would use mobile banking