each with a unique culture. In her view, this chasm came about because her predecessor promoted an ambitious agenda, insisting on providing the highest quality services and duplicating functions that were already performed by Retail if their services did not meet his standards. “You had this sort of cracker- jack group that worked for him,” said McMillen. She explained:
[External Deposits positions] were the absolute perfect job for the sort of white, smart, dedicated, loyal workaholic. And not the perfect job for the sort of black, hard-working, needs a salary, will do a good job, but not that kind of worker. There was absolutely no place for people who wanted a 9-to-5 job.