ation, and thereby supports conformance. Decisiveness is essential to maintain
control and maintain stability and conformance. High organization or
formalization ensures clear adherence to rules and regulation and achieve
conformance. Teams are considered as effective measures of control [58].
Team orientation is therefore supportive of conformance. Team orientation
is also important for system development and implementation. Stability and
risk aversion reduce potential variations and reinforce conformance. We therefore
make the following proposition.
Proposition 1: Firms implementing QA in order to achieve conformance
to requirements are more successful when their culture is dominated by the
values of decisiveness, team orientation, risk aversion, stability, attention to
details, and high organization.