Let me know I am doing a good job in helping my child
Responded to my worries or concerns
Showed concern about my well-being (for example, sleeping, eating, etc).
Helped me know the names and roles of the staff caring for my child
Gave good care to my child.
Encouraged me to ask questions about my child
Were sensitive to my child's special needs.
Allowed me to be involved in my child's care whenever possible
Showed that they like my child
Responded to my child's needs in a timely fashion
Said something optimistic about my child’s condition.