This should not be done for issue menu not show on screen , menu not show on screen may come with many reason eg. Category is now assign to items , service not start or even connection from BOH to store.
Beside rename of the log files is use only when we have AK stuck on the first pilot store , I belive SD might get wrong information and use for all case.
Best practice for basic check for SD should be restart service or refresh data from CFC.