Summary of Key Points to Improve Your Negotiation Skills
Need equals desperation – don’t be needy.
Remember, you want the deal, you don’t need the deal.
If necessary, be prepared to walk away if the terms or conditions do not meet your expectations.
Emotions bog you down, cloud your ability to make clear decisions based on fact, and almost instantly give the advantage to the other side.
Assumptions lead to compromise based on fear, driven by emotions.
The truth is you don’t really know the answer unless you ask and then listen.
The most important negotiating skill is listening.