HR managers also require leadership proficiencies. For example, they need the ability To work and lead management groups, and to drive the changes required, for Instance, to implement new world-class employee and training systems. Are being continually introduced, the HR manager needs learning proficiencies. He or she Must have the ability to stay abreast of and apply all new technologies and prices Affecting the profession.
The fact that top management does understand the strateategic benefits of a well-designed
HR program will make the HR manager job somewhat easier. Studies show
That top management and chief financial officers recognize the critical role human
Resource management can in achieving a company strategic goals. Figure 1-6 summarizes some results. It shows they know that human capital-the employees knowledge skill and experiences-can have a big effect on important organizational outcomes such as customer satisfaction and profitability.