Communication, partnership and team

Communication, partnership and teamwork
Treat patients as individuals and respect their dignity.
Treat patients politely and considerately.
Respect patients' right to confidentiality.
Work in partnership with patients.
Listen to, and respond to, their concerns and preferences.
Give patients the information they want or need in a way they can understand.
Respect patients' right to reach decisions with you about their treatment and care.
Support patients in caring for themselves to improve and maintain their health.
Work with colleagues in the ways that best serve patients' interests.