Addressing the business partner issues
HRBP Skills (the next slide outlines the breadth of skills required to be a good HRBP)
The capabilities required by business partners are different to those required in other HR roles. Theyneed
to develop different skill sets. The next slide highlights some of these key skills. The real challenge for too
many HR people is that they have never worked outside the function so they don’t have the intuitive
understanding of the business.
HRBPs need to understand organisation and work design, and change management principles and
approaches, and be able to play a leadership role when these issues are considered.
HRBPs should take an interest in the key business performance measures, for example, sales, costs,
margins etc.
Build teamwork within HR through job shadowing/rotation, joint projects, knowledge sharing, away-days,
peer coaching and celebrating joint successes.
Set the personal objectives of HRBPs (and perhaps those in centres of expertise) so that they are aligned
to those of managers in the business areas that they are assigned to