I'm not happy with the tool I bought from you yesterday and I want to return it.
May I see the receipt? Can you explain to me please.
Nate: When I got home yesterday and tried to run the sand belt but it out of balance.
Seller: Oh, let me take a look and will have our mechanic run the test.
Nate: Sure, I can wait and I want you to replace a new one.
Seller: That is not a problem sir.
Nate: I need this tool badly, I think will take this one. Is it the same price?
Seller: Yes, if you want the same brand and the same style will be the same price.
Nate: Thank you, your company has a very good service.
Seller: Happy that we can help you and very appreciate your business.
Nate: Will use your service again.
Seller: Thank you sir. Hope you have a nice day.