By now , there’s no doubt that the supply chain will continue to be a driving force in the business . as a result of the management and measurement changes , IBM ‘s inventory is at the lowest it’s been in more than 30 years . further , the ISC reduced supply chain expenses by nearly $300 million in 2004. The reduced assets and expenses provided cash that could be used for acquisitions to make IBM more competitive .in addition ,the IBM sales team opened up about 25 percent of their time to uncover new client opportunities because of reduced time required to follow-up on orders.