2. Knowledge Seeding Technologies
Every enterprise has data, information or knowledge, special knowledge plays an important role in decision
making process. But most SMBs just own them, instead of share it, update it and make benefit from it. The
knowledge they owned usually is partial and local, only reflects a certain side of business. While intelligent decision
making process must collect as much as knowledge and integrate it from different views to reach a complete
understanding of the problem. So the first step to improve the decision level in SMBs is to obtain as much as
knowledge and seed it for later use. Extenics [20] gives a way to collect information and knowledge systemically
and gives series methods to utilize them. Meanwhile data mining gives a way to discover novel knowledge [11].
These two technologies can combine and will have a good fruit for decision support.