This paper aimed at providing a gen

This paper aimed at providing a general view and assessment of the existing and developing
IT solutions in logistics. However, it has some limitations. First of all, due to its conceptual
nature, it does not consider the detail of the applications and the specificities of their implementation
(in particular the integration aspect) and as such is only the first step of a full assessment
process. Also, the hypotheses need to be empirically tested for example by analyzing
the impact of the implementation of these solutions on the firm’s performance. Further
work could imply longitudinal or survey studies on logistics companies. However, such work
should be carried out with extreme care due to the pace of change in this sector and to the
rather dispersed way it happens.
To conclude, IT will remain on top of the agenda of logistics companies for the coming years
and requires proper strategic management. In this perspective, taking it as a “strategic necessity”
or as a source for “competitive advantage” or stated more simply as “a pain to cope
with” or as a “strategic opportunity” is consequential. By applying strategic theory to a specific
case, we hope this article provides some valuable insights to both practitioners and academics.