When your original order was submitted, our Borderfree shipping partner places the order electronically and the order is shipped from Gymboree to the Borderfree shipping hub in Illinois, USA. Your order is then processed and shipped to you from the Borderfree hub and the final charge is submitted to your credit card. This is why the customer information listed on the invoice shows Borderfree Incorporated. I sincerely apologize for any confusion this situation may have caused you.