Dear Veerawat, Thank you for your e

Dear Veerawat,

Thank you for your email.

You were not charged for this order that has been canceled. We place a
pre-authorization charge on all orders, and this should appear as a
pending charge on your billing statement when the order was being
processed. We do not remove any money from your credit card until the
order ships, and because this order did not ship out, you were not
charged for this order. The pending charge should be removed from your
billing statement in a few business days.

I apologize if this is causing any confusion.

Please let us know if we can assist you further.

Sincerely,

Haley N.
eCustomer Care

For the best customer service, please reply with email history and
reference customer number 9035027.