Sorry I don't have a Thai keyboard to type today but hell, it's a lesson to avoid buying things from abroad especially when it is expensive. I ordered three blouses from Amazon and it turned to be a seller exporting things from China. I didn't get one blouse and one turned out to be yellow instead of the white that I'd ordered.
I called the Post Office in France and I paid for the call 3631. They have no service Email and I don't live near Vermouillet. They asked me your name and your seller's name and address and phone number. They will try to look for more information and the follows. I don't know if it will be ยิ้ม too. So give me all details that I can try better. Once the package reaches the destination, they don't know who take your bike. I'll help more but can't guarantee the result. At least, the merchandise reached Thailand but who stole it?
How much did you pay by the way?