REFERENCES Aguilo, E and Rosselio,

REFERENCES

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Ernst and Young 2012, EMEIA_hotel_outlook_for_2012

http://www.ey.com/Publication/vwLUAssets/EMEIA_hotel_outlook_for_2012/$FILE/Hotels_workshop_summary.pdf

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Hoffman and Bateson (2011), Services Marketing: Concepts, Strategies & Cases, 4th International edition, London: Thompson South Western.

Hotel Price Index (2013)