These are what we, haneda, are forcusing at: 1)customers 2)Support our employee to have self-reliance mind 3)Have common information among the employees Achieving these three KFS,Haneda will be able to provide a valuable proposal and help our customers through not only our product but also our people and system. We also pay attention to Hou-ren-so(Report and communication).It is essential to have common infomation by strong Hou-ren-so activity in our company in order to provide the better service.It is very long way to go, however we will continuously put our best effort on these.