Increasing Reach and Richness of e-Services
As of 2006, a total of about 1,600 services that could be delivered electronically are already available online. Based on the 2006 e-Government Customer Perception Survey, 86% of customers who needed to transact with the Government in the past 12 months had done so electronically at least once. Out of which, 85% have expressed satisfaction with the overall quality of e-services delivered.