It drives me insane when I call up

It drives me insane when I call up a company and I get “Dial 1 for X, 2 for Y, 9 for Z” and so on. Or the common assurance “Your cell will be answered in the order it was received,” and than you have to listen to that boring music while they put you on hold.
When people don’t give up their subway or bus seats to seniors or to those with disabilities.