The speed at which protel‘s Messeng

The speed at which protel‘s Messenger notification
now allows him to react still amazes his colleague Zeljka
Schubert to no end. Checking the lamps and drawers in
a room, she enters a missing light bulb as a maintenance
task. Only a few minutes later, on her way to the next
room, she meets Sergio Montagner coming out of the
elevator with the new light bulb in hand. When he receives
a new maintenance notification and the app informs him
that the room has not yet been occupied, he tries to make
the repairs as quickly as possible so that a pristine room
awaits the next guest. For Sergio Montagner,
the small
repairs are just as important as the major renovation work
currently being done at the hotel. „Only satisfied guests
will return to stay in the new rooms we are furnishing at
the moment”, he says.