Originality/value – Although some of the studies in the literature have focused specifically, and in a
piecemeal fashion, on the determination, acquisition and utilization of export information into export
information systems, there is a lack of studies integrating all the elements into export marketing
information systems and investigating the effects of companies’ export marketing information
systems on company performance. The paper tries to bring all the elements of the export information
system in a model and tests the effects of the export information elements on export performance. It is
hoped that, the findings will help managers and policy makers.