The Information Environment
We begin the study of AIS with the recognition that information is a business resource. Like the other business resources of raw materials, capital, and labor, information is vital to the survival of the contem- porary business organization. Every business day, vast quantities of information flow to decision makers and other users to meet a variety of internal needs. In addition, information flows out from the organiza- tion to external users, such as customers, suppliers, and stakeholders who have an interest in the firm. Figure 1-1 presents an overview of these internal and external information flows.