Responsibilities:• Responsible for

Responsibilities:

• Responsible for providing application support to customers of our RMX-Express Software in Thailand and Cambodia. This includes being able to lead the application support team and analyze the root cause of issues and provide daily reports.
• Candidate must be able to track issue resolution time against service level agreements (SLAs) with customers.
Qualifications:

• Good knowledge in Windows OS, Database, Antivirus, Network & Securities.
• Minimum 3 years experience in Application Support.
• Able to communicate in written and spoken Thai and English.
• Bachelor Degree or higher in Computer Science, Information Technology, Statistics, MIS, Financial Accounting or related fields.
• Good communication in Thai and English.
• Strong leadership skills.
• Strong analytical skills.
• Self-motivated and results driven.
• Strong Service mindset to satisfy customer needs.
• Team player, pleasant and enthusiastic personality with good interpersonal skills.

** Must be willing to work on Saturday and Sunday one or more weekends per