Some people might presume that SharePoint records management users work for smaller firms. Yet surprisingly, 42% of respondents using SharePoint records management are employed by organizations with more than 5.000 employees.
While Microsoft has achieved remarkable market adoption in a relatively short time, respondents report lower satisfaction levels with SharePoint then they do with other records management solutions. While the satisfaction level for the overall records management market isn't high, only 36% of SharePoint records management users report that they are either somewhat or very satisfied (see Figure 1 ).