22 October 2004 Supermarket chain Sainsbury's has reported its first ever loss after a failed IT project left its shelves bare; the retailer is now abandoning automated systems in favour of manual ones - See more at: http://www.information-age.com/industry/uk-industry/292891/sainsburys-dogged-by-supply-chain-problems#sthash.RfOPZER6.dpuf