Discussion questions
1. Identify the symptoms indicating that problems exist at the Regency.
2. Diagnose the problems using organisational behaviour concepts. (N o t e: Your lecturer may restrict this case analysis to motivational topics or may ask you to consider other topics in the book to analysis the case.
3. Recommend solutions that overcome or minimise the problems and symptoms at the Regency. Note: This case is based on true events, but the industry and names have been changed.